FormatsApplication for a new ATM or debit card
Use this to ask your branch for a new ATM or debit card: a first card, or a replacement for one that is lost, damaged or expired.
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When to use this letter
Use this when you have no debit card, or when the old one is damaged, expired or blocked after loss. Many banks issue replacement cards through the app or net banking. A letter at the branch is the path when those are not available to you, or when the branch asks for a written request.
Before you send it
- If the card is lost or stolen, block it first by phone, app or net banking. Do not wait to write a letter.
- Never write your PIN, CVV or full card number in any application. The bank does not need them.
- Carry an identity proof when you hand in the letter. The branch may ask to see it.
What to attach
- Copy of an identity proof (PAN card or Aadhaar), if the branch asks
How to send or submit it
Give the letter at your home branch and carry your passbook and an identity proof. Ask how the card and the PIN will reach you. Banks send them separately or let you set the PIN yourself, and no bank employee should ever ask you for your PIN.
Mistakes that get it sent back
- The signature does not match.
- The mobile number or address in the bank's records is old, so the card or the messages cannot reach you.
- A joint account, where the signatures of all holders were needed and only one signed.
- KYC not updated.
This is a general format, written by us, to save you time. If the bank has its own printed form, use that form. Last checked: 11 November 2026.
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